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Pay as you go free top-up bundle

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If you're a pay as you go customer and you top-up £15 or more in 1 transaction, we'll give you 1 of these free bundles*:
 
  • 5,000 texts
  • 150 minutes to any network
  • 500MB of data

If you want to change your free top-up bundle, you'll need to do it a month in advance. Also, you can’t have more than 1 bundle of the same type at the same time - for example, 2 data bundles.

FAQs

How do I change my top-up bundle?
Your free top-up bundle is automatically set to 5,000 texts. If you'd like to change it call 282 free from your Tesco Mobile device and follow the prompts or log in to My Tesco Mobile.

When will I get my free bundle?
You'll receive it on your free credit anniversary date each month, as long as you top-up at least £15 in 1 transaction before your anniversary date. We'll text you to confirm we've added the bundle.
 
How long does my bundle last?
Your free top-up bundles lasts for 1 month.

How can I check my bundle balance?
Call 282 free from your mobile or text ‘BALANCE’ free to 2112.

What happens to my BlackBerry services if I opt into the 500MB free bundle?
If you opt into the 500MB free top-up bundle, you'll lose your BlackBerry bundle, as you can't have 2 bundles of the same type. But we will let you know beforehand, so you'll have a chance to change your mind.

I have the 500MB free bundle, can I buy a data bundle?
No, you won't be able to buy a data bundle unless you opt out of the 500MB free top-up bundle.
 
What happens if I don't use my free bundle?
Your bundle won't rollover. When your free bundle ends you'll need to top-up £15 or more in 1 transaction to qualify for another free bundle at your next anniversary date.
 
*If you joined the Triple Credit pay as you go tariff before 1 May 2012, please call 282 free from your Tesco Mobile device to opt in to free top-up bundles. If you're on any other pay as you go tariff, please call 282 free from your Tesco Mobile device to opt in to our Triple Credit tariff, so that you can receive free top-up bundles. If your not sure what Tariff you're on call 282 free from your Tesco Mobile device to find out.
 
For more information see our free top-up bundle terms and conditions.
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