Using your allowanceClose Article
All our phone tariffs include:
- A minutes allowance - for calling UK mobile numbers and UK landlines starting with 01, 02 and 03
- A text allowance of 5000 UK text messages - this doesn't include picture messages
Most phone tariffs and all of our tablet tariffs include:
- A data allowance - for internet browsing, sending and receiving emails, downloading music and streaming video
What happens if you use up your minutes, text or data allowances?
You can carry on using your device, up to your account limit, and this is what it will cost:
- Calls - 25p per minute
- Texts - 10p each
- Data - 10p per MB
There are different rates for calls to numbers not included in your monthly allowance. For example, calling 08 or premium rate numbers.
If you spend all of your safety buffer or account limit, you’ll still be able to use any minutes, texts or data you’ve got left in your monthly allowance. To keep using your phone or tablet for anything else, you’ll need to increase your safety buffer or make a payment.
You can make a payment online in your pay monthly account or by calling 4488 free from a Tesco Mobile phone.
All of our customers can set a safety buffer on their account. This gives you control over how much you spend each month on things not included in your allowance, and this includes charges for using more minutes, texts or data than your monthly allowances. Please note, our safety buffers are optional. You don’t have to have one.