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What should I do if I’m struggling to pay my bills?
Alternatively, someone else who does or doesn't live at the same address could pay the bill on your behalf by calling 0330 333 7755.
If you’re in employment and the date you get paid has changed, then you can change the date you pay your phone bill.
If your Tesco Mobile account is disconnected due to non-payment of your bills, your debt will be passed to one of our debt collection partners. You’ll be able to arrange an affordable payment plan when they get in touch.
If you find yourself in a state of insolvency or bankruptcy while you are with Tesco Mobile, please contact Customer Care on 4455 from your Tesco Mobile phone and they’ll be able to help you.