Getting started other popular articles
A guide on when you can expect to recieve your device or SIM card.
Your bill explained
Your first bill explained
Returns for pay monthly customers
How to return your phone to us within 14 days and usage charges.
Most popular articles
Problems with your phone or tablet?
Think your phone is faulty? Follow our troubleshooter guide.
Swap your SIM
Swap your number from one SIM card to another
Tesco Mobile app
Download our app to keep track of your monthly usage and bill.
Contact the Tesco Mobile team
Ask Rachel our virtual assistant. She'll help you find the answers you're looking for