Home From Home VR Prize Draw - Terms and Conditions

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions are deemed to form part of the terms and conditions and by participating all entrants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.

1. Eligibility: This promotion is only open to residents of the United Kingdom (England, Scotland, Wales and Northern Ireland) aged 18 or over.  Secondees to Tesco Mobile or employees of its affiliates, subsidiaries, advertising or promotion agencies are not eligible, nor are members of those employees’ families (defined as parents, children, siblings, spouse and life partners).

2. Promotion Period: You can enter the prize draw between 00:00 on 23 May 2016 and 23:59 on 30 June 2016.  

3, No purchase is necessary; however internet access and a valid email account is required.

4. To Enter: Visit tescomobile.com/homefromhomevr, and submit the correct answer to the multiple choice question, entering your name, mobile number and email address, to be entered into the prize draw.

5. Entrants must follow the entry procedure in order to have a valid entry. The Promoter will decide who correctly answers the question and its decision will be final.

Maximum of one entry per person. If more entries than the limit listed are sent from the same person, only the first entry will be valid.

The Prize: There will be one winner from the prize draw. The winner will receive (i) £1,000 spending money, transferred by BACS payment into the winner’s bank account and (ii) a choice of any one of the following, up to the value of £4,000: 

Four-night holiday in Rome for two adults, staying in a 3-5* hotel (sharing either a twin or double room), to be determined by the Promoter dependent on the date of travel. The prize includes return economy flights from London to Rome (departure and arrival airport dependent on date of travel), taxes, one piece of hold baggage per person (up to 20kgs) and daily breakfast;
Seven-night holiday in Tenerife for two adults and up to three children under 14, staying in a 3-5* hotel (sharing a family room), to be determined by the Promoter dependent on the date of travel. The prize includes return economy flights from London to Tenerife (departure and arrival airport dependent on date of travel), taxes, one piece of hold baggage per person (up to 20kgs) and daily breakfast; or
Seven-night holiday in Croatia for two adults and up to three children under 14, staying in a 3-5* hotel (sharing a family room), to be determined by the Promoter dependent on the date of travel. The prize includes return economy flights from London to Split Airport (departure airport dependent on date of travel), taxes, one piece of hold baggage per person (up to 20kgs), daily breakfast, and a water sports activity* for two adults and two children between 12 and 14 year’s old.  

* Water sports activity dependent on health of winner.

The prize must be taken by 30 November 2016 and is subject to availability.

The prize does not include travel insurance, meals and drinks other than those stated, travel to UK departure airport, UK airport parking, spa treatments, activities other than stated and any other hotel or holiday expenditure. 

The prize winner is responsible for providing comprehensive travel insurance, organising valid passport(s) and securing any necessary visas or complying with other regulations prior to departure.

The Promoter is not responsible for any injury or death sustained on activity or on any of the holidays. Neither the Promoter nor the prize supplier are liable for costs or expenses sustained outside of what is described, insofar as such liability can be limited in law. 

The prize cannot be exchanged for cash or transferred to a third party.

All taxes, insurances, transfers, and other expenses (including without limitation meals or personal expenses upgrades), unless specifically stated, are the sole responsibility of the winner.

Third party suppliers of prizes will stipulate their own terms, conditions or restrictions and the winner agrees to be bound by these terms, conditions or restrictions.

The Promoter is not liable for any loss or theft incurred in your holiday destination.

Moderation: Entries will be rejected if they:

  • contain defamatory, malicious, indecent or other inappropriate content including sexist or racist language or imagery;
  • include the names, likenesses, photographs or similar of any individual without their express permission;
  • contain immoral or obscene behaviour;
  • condone or encourage violent or anti-social behaviour;
  • cause offence on the ground of religion, gender, sexual orientation, nudity, disability or age;
  • refer to any brand other than the Promoter; or
  • represent a danger, health and safety fear or distress.

How the winner will be chosen: The winner will be randomly selected from entries submitted in accordance with these terms. The draw will be performed by a random computer process.  The draw will take place within 5 working days after the end of the Promotion Period.

Winner Notification and Claim: The winner will be notified by email within 5 working days after the end of the Promotion Period. The winner will have 7 days to respond to the initial notification confirming acceptance of the prize, and failure to comply with this timeframe may result in disqualification of that winner and the prize being awarded to a reserve winner selected in the same manner.

Please allow 30 days for delivery of the prize from the date of prize acceptance.

The Promoter accepts no responsibility for entries or claims that are late, incomplete, incorrectly submitted, corrupted or misdirected, network failure or delayed. 

Prizes are not transferable or exchangeable unless otherwise stated and cannot be redeemed for cash or any other form of compensation. Any person found selling their prize will be disqualified and asked to return their prize.

Data Privacy: Entrants' personal data will only be used for this promotion and will be held in accordance with our Privacy Policy, which is available here. 

General: If for any reason any aspect of this promotion is not capable of running as planned, the Promoter may in its sole discretion cancel, terminate, modify or suspend the promotion, or invalidate any affected entries (this includes, without limitation, by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion).

If a winning entry is deemed not to comply with these conditions of entry, the entry will be discarded and a new winner of the prize will be determined by the Promoter.

In all aspects of this promotion, the Promoter’s decision is final and no correspondence will be entered into regarding the selection of winners.

As a condition of accepting the prize, the winner may be required, at the Promoter’s request, to participate in any reasonable promotional activity (such as publicity and photography) surrounding the winning of the prizes, free of charge, and they consent to the Promoter using their names and images in promotional material, including that with third parties.

The winner may also choose to receive a "Ricoh Theta S" 360 degree camera (RRP £300), which can be kept after the holiday. As a condition to this, the winner would need to film parts of their holiday for the Promoters promotional materials which would be used at the discretion of the Promoter for an indefinite length of time and in any territory for promotional material, including that with third parties, free of charge. All people appearing in the videos will need to give consent to be featured.

The name and county of the winner may be obtained by going to Tesco Mobile Facebook page: https://www.facebook.com/tescomobile or Twitter page: https://twitter.com/tescomobile  within 2 months after the Promotion Period.

Bulk entries made from trade, consumer groups or third parties will not be accepted.  Incomplete or illegible entries, entries by macros or other automated means (including systems which can be programmed to enter), and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted.  If it becomes apparent that a participant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase that participant’s entries into the draw in a way that is not consistent with the spirit of the promotion, that person’s entries will be disqualified and any prize award will be void. 

The Promoter reserves the right to verify all entries including but not limited to asking for address and identity details (which they must provide within 14 days) and to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotions entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means. The Promoter will be the final arbiter in any decisions and these will be binding and no correspondence will be entered into in relation this clause.

The rules of this promotion are subject to the legal and regulatory restrictions imposed under English law and the parties to any dispute or action shall submit to the exclusive jurisdiction of the English courts.

PROMOTER:  Tesco Mobile Limited, Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, Hertfordshire, AL7 1GA. VAT No. 815384524 (“Tesco Mobile” or the “Promoter”).

iTunes gift card Promotion - Terms and Conditions

iTunes Gift Card promotion (the “Promotion”): -- The Promotion will commence on 25th April and end at 23:59 (GMT) on 19th June 2016 (the “Promotion Period”). Free £15 iTunes gift card with the purchase of the iPhone 5s 16GB on either pay as you go or pay monthly.  
 

The Promotion is also subject to the Tesco Mobile Terms of Service.
 

Tesco Mobile Terms and Conditions

  1. To qualify for the Promotion you must have purchased from Tesco Mobile Limited (“Tesco Mobile”) an iPhone 5s 16GB on either pay as you go or a new pay monthly contract ("Qualifying Purchase") during the Promotion Period.  Pay as you go devices must be activated and topped up.
  2. Subject to device availability, Tesco Mobile reserves the right to withdraw the Promotion at any time before the end of the Promotion Period.
  3. For Pay monthly contracts: Advertised tariffs are based on a 24 month contract & 24 month credit agreement at 0% APR representative with Tesco Mobile Ltd; subject to availability and status; 4G subject to coverage; included minutes/texts are to calls/texts to 01, 02, 03 and UK mobile numbers only; first monthly payment is taken at point of sale; for our credit offering, the Financial Conduct Authority is our supervising authority.
  4. For Pay as you go purchases:  Devices locked to Tesco Mobile network; 4G offering is subject to coverage and requires a 4G SIM; subject to availability.
  5. Gift card to be returned upon return or cancellation of your Qualifying Purchase.  Limit of one gift card per device purchase or contract.
  6. Promotion is only available to consumers; businesses and resellers are excluded.
  7. Gift cards are non-transferable and there is no cash alternative.  Please treat the gift card carefully as we will not be able to replace lost gift cards.

Redemption of gift card

  1. To redeem the gift card, you need to visit gifts.tescomobile.com to register the IMEI number of your qualifying handset, and provide your contact details and certain other required information.
  2. Registration for the gift card must be made before 23:59 on 10th July 2016 (the “End Date”). Claims received after the End Date will be invalid.
  3. You will be sent an email to confirm that your registration has been received.
  4. Upon verification of your details Tesco Mobile will send you an SMS (approx. 19 days after you registered the claim) to confirm verification dispatch of the gift card. Provided your registration is validated, delivery of the gift card will be within 28 days of you registering to redeem the gift card. If you return your Qualifying Purchase before verification you will not be eligible to receive the gift card.
  5. Delivery of the gift card will be to the postal address you provided when you registered to redeem the gift card.
  6. This Promotion is not redeemable with any other offer.
  7. Claims that are incomplete or damaged will be deemed invalid. No responsibility is accepted by Tesco Mobile for lost, delayed or damaged data which occurs during any communication or transmission of claims.
  8. Tesco Mobile reserves the right at its absolute discretion to disqualify claims which it considers do not comply with these terms and conditions.
  9. Tesco Mobile shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims including, without limitation, to require further verification as to proof of purchase, as well as the identity, age, and other relevant details from you.
  10. Use of the gift card will be subject to Tesco Plc terms of service which are available at Tesco.com.

Privacy and data protection

Tesco Mobile’s use of any personal information submitted by you to redeem the gift card shall be limited to communications about the Promotion.  For further information about how Tesco Mobile use and store personal information please see Tesco Mobile’s privacy policy available at: http://www.tescomobile.com/about-us/terms-and-conditions/general/privacy-and-cookies-policy/

General

  1. Tesco Mobile will not be responsible or liable for any: (a) failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) late, lost, misrouted, or damaged transmissions or claims; (c) computer or communications related malfunctions or failures; (d) disruptions, losses or damages caused by events beyond the control of Tesco Mobile; or (e) printing or typographical errors in any materials associated with the Promotion.
  2. In order to participate in the Promotion you will need access to the internet to register to claim your Free £15 iTunes gift card.
  3. By participating in this Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold Tesco Mobile harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the gift card. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation), death or personal injury caused as a result of Tesco Mobile’s negligence.
  4. The Promotion is governed by English law.
  5. The promoter of this Promotion is Tesco Mobile Limited at Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, Hertfordshire AL7  1GA.

Free Tesco gift card promotion - Terms and Conditions

Free £20 Tesco gift card promotion (the “Promotion”): -- The Promotion will commence on 23rd May and end at 23:59 (BST) on 19th June 2016 (the “Promotion Period”). Free £20 Tesco gift card with the purchase of either (1) the Samsung J3 or Microsoft 650 handset on pay as you go; (2) the Samsung J3 or Microsoft 650 handset on a new pay monthly contract; or (3) the £11.00 12 month sim only contract with 250 minutes, 5000 texts and 2GB data.

The Promotion is also subject to the Tesco Mobile Terms of Service.

Tesco Mobile Terms and Conditions

  1. To qualify for the Promotion you must have purchased from Tesco Mobile Limited (“Tesco Mobile”) one of the following: (1) the Samsung J3 or Microsoft 650 handset on pay as you go; (2) the Samsung J3 or Microsoft 650 handset on a new pay monthly contract; or (3) the £11.00 12 month sim only contract with 250 minutes, 5000 texts and 2GB data ("Qualifying Purchase") during the Promotion Period.  Pay as you go devices must be activated and topped up.
  2. Tesco Mobile reserves the right to withdraw the Promotion at any time before the end of the Promotion Period.
  3. For Pay monthly contracts: Advertised tariffs are based on a 24 month contract & 24 month credit agreement at 0% APR representative with Tesco Mobile Ltd; subject to availability and status; 4G subject to coverage; included minutes/texts are to calls/texts to 01, 02, 03 and UK mobile numbers only; first monthly payment is taken at point of sale; for our credit offering, the Financial Conduct Authority is our supervising authority.
  4. For Pay as you go purchases:  Devices locked to Tesco Mobile network; 4G offering is subject to coverage and requires a 4G SIM; subject to availability.
  5. For Sim only contracts: Advertised tariffs based on an 12 month contract with Tesco Mobile Ltd; unlocked 4G enabled phone required; 4G subject to coverage; included minutes/ texts are to calls/texts to 01, 02, 03 and UK mobile numbers only; subject to availability and status; first monthly payment is taken at point of sale.
  6. Gift card to be returned upon return or cancellation of your Qualifying Purchase.  Limit of one gift card per device purchase or contract.
  7. Promotion is only available to consumers; businesses and resellers are excluded.
  8. Gift cards are non-transferable and there is no cash alternative.  Please treat the gift card carefully as we will not be able to replace lost gift cards.

 

Redemption of gift card

  1. To redeem the gift card, you need to visit gifts.tescomobile.com to register the IMEI number of your qualifying handset or phone number of your sim only contract, and provide your contact details and certain other required information.
  2. Registration for the gift card must be made before 23:59 on 10th July 2016 (the “End Date”). Claims received after the End Date will be invalid.
  3. You will be sent an email to confirm that your registration has been received.
  4. Upon verification of your details Tesco Mobile will send you an SMS  (approx. 19 days after you registered) to confirm verification dispatch of the gift card. Provided your registration is validated, delivery of the gift card will be within 28 days of you registering to redeem the gift card. If you return your Qualifying Purchase before verification you will not be eligible to receive the gift card.
  5. Delivery of the gift card will be to the postal address you provided when you registered to redeem the gift card.
  6. This Promotion is not redeemable with any other offer.
  7. Claims that are incomplete or damaged will be deemed invalid. No responsibility is accepted by Tesco Mobile for lost, delayed or damaged data which occurs during any communication or transmission of claims.
  8. Tesco Mobile reserves the right at its absolute discretion to disqualify claims which it considers do not comply with these terms and conditions.
  9. Tesco Mobile shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims including, without limitation, to require further verification as to proof of purchase, as well as the identity, age, and other relevant details from you.
  10. Use of the gift card will be subject to Tesco Plc terms of service which are available at Tesco.com.

 

Privacy and data protection

Tesco Mobile’s use of any personal information submitted by you to redeem the gift card shall be limited to communications about the Promotion.   For further information about how Tesco Mobile use and store personal information please see Tesco Mobile’s privacy policy available at: http://www.tescomobile.com/about-us/terms-and-conditions/general/privacy-and-cookies-policy/.

 

General

  1. Tesco Mobile will not be responsible or liable for any: (a) failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) late, lost, misrouted, or damaged transmissions or claims; (c) computer or communications related malfunctions or failures; (d) disruptions, losses or damages caused by events beyond the control of Tesco Mobile; or (e) printing or typographical errors in any materials associated with the Promotion.
  2. In order to participate in the Promotion you will need access to the internet to register to claim your free £20 Tesco gift card.
  3. By participating in this Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold Tesco Mobile harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the gift card. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation), death or personal injury caused as a result of Tesco Mobile’s negligence.
  4. The Promotion is governed by English law.
  5. The promoter of this Promotion is Tesco Mobile Limited at Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, Hertfordshire AL7  1GA.

Christmas Gift Promotion - Terms and Conditions

CHRISTMAS GIFT PROMOTION - The Christmas Gift Promotion will commence at 00:01 (GMT) on 2 November 2015 and shall close at 23:59 (GMT) on 22 December 2015 (the “Promotion Period”).

The Christmas Gift Promotion is subject to the Tesco Mobile Terms of Service set out below.

Tesco Mobile Terms and Conditions

Eligibility for the Christmas Gift Promotion requires a Pay as you go purchase or a new 24 month Pay monthly contract with Tesco Mobile for a 4G device (excluding Apple devices). 
Redemption of promotional gifts is subject to availability and to your consent for Tesco Mobile to share your name and address with Tesco Mobile’s promotional partner supplying the promotional items (the “Promotional Partner”) pursuant to such partner’s own terms and conditions.
Tesco Mobile reserves the right to withdraw the Christmas Gift Promotion at any time before the end of the Promotion Period.
For Pay monthly ‘Anytime Upgrade’ contracts: Advertised tariffs are based on a 24 month contract & 24 month credit agreement at 0% APR representative with Tesco Mobile Ltd; subject to availability and status; 4G subject to coverage; included minutes/texts are to calls/texts to 01, 02, 03 and UK mobile numbers only; first monthly payment is taken at point of sale; for our credit offering, the Financial Conduct Authority is our supervising authority.
For other Pay monthly contracts: Advertised tariffs are based on a 24 month contract with Tesco Mobile Ltd; subject to availability and status; 4G subject to coverage; included minutes/texts are to calls/texts to 01, 02, 03 and UK mobile numbers only; first monthly payment is taken at point of sale.
For Pay as you go purchases: Purchased device must be activated and topped-up with a minimum of £10. Device locked to Tesco Mobile network. 4G offering is subject to coverage and requires a 4G SIM. 
All promotional gifts to be returned upon contract cancellation or return of sale.  Only one promotional gift to be provided per device purchase or contract.
Christmas Gift Promotion is only available to consumers; businesses and resellers are excluded.
Promotional gifts are subject to availability and are allocated on a first come first served basis. If the promotional gift you have chosen is unavailable, you will be offered an alternative gift from the same tier.

Promotion

Participants who purchase a new 4G device (excluding Apple devices) within the Promotion Period, and meet the eligibility requirements set out in these terms and conditions, will be entitled to claim one promotional gift by redemption from the list of gifts offered with their device as described in the table below.

Tier no. Devices in Tier Gifts in Tier
Tier 3 Devices Promotional Gifts
  Moto E 2nd Gen ˇ £10 Tesco Gift Card
  Moto G 3rd Gen ˇ 3 month Magazine Subscription to one of the following magazines:
  Samsung Core Prime - Classic Bike;
  Microsoft Lumia 550 - Car;
  Microsoft Lumia 640 - Country Walking;
  Samsung S4 Mini - Digital Photo;
  BlackBerry Q5 - Empire;
  HTC One Mini 2  
  HTC One - Golf World;
  Samsung Ace 3 - Mother & Baby;
  Sony SP - Performance Bike;
  Moto G 4G - Q;
  Microsoft Lumia 635 - Today's Golfer;
  Nokia 920 - Yours;
  Sony E4G - Angling Times;
  Sony M - Garden News;
  HTC 510 - Kerrang;
    - Grazia;
    - Heat;
    - Match.
    ˇ 1 Game from the following list:
    - Basic UK Monopoly;
    - Trivial Pursuit for the Family;
    - Jenga;
    - Yahtzee;
    - Cranium Party;
    - Mousetrap;
    - Cluedo: The Classic Mystery Game;
    - Taboo.
    ˇ iCandy Stereo Headphones
    ˇ Silver Label Sway Speaker
Tier 2 Devices Promotional Gifts
  HTC 626 ˇ £20 Tesco Gift Card
  Samsung J5 ˇ A 6 months Magazine Subscription to one of the magazines listed at Tier 3.
  Samsung A3 ˇ 2 Game as listed in Tier 3.
  Sony M4 Aqua ˇ Silver Label Bluetooth Headphones
  Samsung A5 ˇ iCandy Stereo Wave Speaker
  Samsung S5 Neo  
  Samsung S5Mini  
  Samsung S5  
  HTC M8  
  Samsung S4  
  Sony Xperia Z2  
  Samsung Alfa  
  Sony Z3  
Tier 1 Devices Promotional Gifts
  Samsung S6 (all size variants) ˇ £30 Tesco Gift Card
  Samsung S6 Edge (all size variants) ˇ 12 month Magazine Subscription to one of
  Samsung S6 Edge Plus (all size variants) the magazines listed at Tier 3.
  HTC M9 ˇ 3 Game as listed in Tier 3.
  Sony Z5 ˇ IT7x2 Bluetooth Headphones
  Sony Z5 Compact ˇ Silver Label Solo Speaker
  LG Nexus 5  
  Micros Lumia 950  
  Samsung Note 4  

Redemption of promotional gift

To redeem the promotional gift, eligible participants must visit gifts.tescomobile.com, where by continuing to use the site they will be giving their consent for Tesco Mobile to share their name and address with a Promotional Partner, to register the IMEI number of their device, their contact details and all other required information including their choice of promotional gift.
Redemption claims can be made after purchase of the device and establishment of eligibility but must be before 23:59 on 10th January 2016 (the “End Date”). Claims received after the End Date will be invalid.
Participants will be sent an email to confirm that their claim has been received.
Upon verification of the claim, Tesco Mobile will send a second email to participants (approx. 15 days after the claim) to confirm verification and the delivery details for the promotional gift.
Provided the claim is validated, delivery of the promotional gift will be within 28 days of the claim being made. Participants who return their device or cancel their contract before verification are not eligible to receive the promotional gift.
Delivery of the promotional gift will be to the postal address provided with the claim.
This Christmas Gift Promotion is not redeemable with any other offer.
Claims that are incomplete will be deemed invalid. No responsibility is accepted by Tesco Mobile for lost, delayed or damaged data which occurs during any communication or transmission of claims.
Tesco Mobile reserves the right at its absolute discretion to disqualify claims which it considers do not comply with these terms and conditions.

Tesco Mobile shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims including, without limitation, to require further verification as to proof of purchase, as well as the identity, age, and other relevant details of a participant.
A claim must be made by the participant, and must not be made through agents or third parties.

Privacy and data protection

Tesco Mobile’s commitment to participants’ data privacy and the security of their personal information is outlined in the Tesco Mobile privacy policy available at www.tescomobile.com/about-us/terms-and-conditions/general/privacy-and-cookies-policy
Tesco Mobile’s use of any personal information submitted by the participant to redeem a promotional gift shall be limited to operating the Christmas Gift Promotion. The participant hereby consents to such personal information being used for this purpose and confirms that it agrees with Tesco Mobile’s privacy policy.
Participants also acknowledge that personal information may be collected by a Promotional Partner for the redemption of a promotional item and consents to such use of personal information.

General

Tesco Mobile shall not be liable for any interruption to the Christmas Gift Promotion whether due to force majeure or other factors beyond Tesco Mobile’s control.
Tesco Mobile reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Christmas Gift Promotion.
Tesco Mobile will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or claims; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of Tesco Mobile; or (e) any printing or typographical errors in any materials associated with the Christmas Gift Promotion.
Participants will be solely responsible for any and all applicable taxes and any other relevant costs, expenses which are not stated in the Terms and Conditions as being included.
By participating in this Christmas Gift Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold Tesco Mobile harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Christmas Gift Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the promotional gift. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation), death or personal injury caused as a result of Tesco Mobile’s negligence.
The Christmas Gift Promotion is governed by English law.

Free KitVision Pocket Bluetooth Selfie Stick with Mirror - Terms and Conditions

Android operating smartphone handset on Pay as you go & Free KitVision Pocket Bluetooth Selfie Stick with Mirror Promotion (the “Promotion”): -- The Promotion will commence at 0:01 (GMT) on 2nd November and end at 23:59 (GMT) on 22nd December 2015 (the “Promotion Period”).

The Promotion is also subject to the Tesco Mobile Terms of Service.

1. Eligibility for the Promotion requires a Pay as you go purchase with Tesco Mobile Limited (“Tesco Mobile”) of an Android operating system smartphone handset during the Promotion Period.

2. KitVision Pocket Bluetooth Selfie Sticks with Mirror (“Selfie Sticks”) are subject to availability.

3. Tesco Mobile reserves the right to withdraw the Promotion at any time before the end of the Promotion Period.

4. For Pay as you go purchases: Handset locked to Tesco Mobile network.

5. Selfie Stick to be returned upon return of handset. Limit of one Selfie Stick per handset purchase.

6. Promotion is only available to consumers; businesses and resellers are excluded.

7. Selfie Sticks are non-transferable and there is no cash alternative. Selfie Sticks are allocated on a first come first served basis.

8. To qualify you must purchase both the Selfie Stick and an Android operating system smartphone handset in the same transaction.

9. The Promotion is only available for purchases made in Tesco Phone Shops & via the Tesco Direct website.

10. The following Selfie Sticks are included in the Promotion:

Description                                                                                 Brand                                   Model Number

KitVision Pocket Bluetooth Selfie with Mirror – Black     KitVision           KVPKBTSSBK

KitVision Pocket Bluetooth Selfie with Mirror – Blue       KitVision          KVPKBTSSBL

KitVision Pocket Bluetooth Selfie with Mirror – Pink       KitVision          KVPKBTSSPI

KitVision Pocket Bluetooth Selfie with Mirror – Green    KitVision          KVPKBTSSGN

KitVision Pocket Bluetooth Selfie with Mirror – Orange  KitVision          KVPKBTSSOR

11. By participating in the Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold Tesco Mobile harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the Selfie Stick. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation), death or personal injury caused as a result of Tesco Mobile’s negligence.

12. The Promotion is governed by English law.

#Wakeup competition - Terms and Conditions

This competition is now closed.

UK 16+. Draw open 13.10.15

To enter watch the video on the microsite at www.tescomobilecompetition.com and answer the multiple choice question by clicking on a, b, c or d to enter the prize draw. Entry is via the microsite only – replies to emails and SMS won’t qualify and won’t be entered into the prize draw.

Prize packages:

1 x Spa weekend voucher worth £250. One available. To redeem the prize, the overall winner must log on to http://www.spabreaks.com/ and choose the weekend break. Tesco Mobile will not be responsible for any additional costs incurred.

NutriBullets. Fourteen NutriBullets are available for thirteen second place winners and the first prize winner.

Phone chargers. There are 100 of these to give away – first prize and second prize winners will receive one of these alongside the other prizes. The rest will be given to 85 third prize winners.

Branded travel mugs. There are 100 of these to give away – first prize and second prize winners will receive one of these alongside the other prizes. The rest will be given to 85 third prize winners.

Full Terms & Conditions

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions are deemed to form part of the terms and conditions and by participating all claimants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.

1. Eligibility: This promotion is only open to residents of the United Kingdom (England, Scotland, Wales and Northern Ireland) aged 16 or over. Secondees to Tesco Mobile or employees of its advertising or promotion agencies are not eligible, nor are members of these secondees’ or employees’ families (defined as parents, children, siblings, spouse and life partners).

2. Promotion Period: Enter between 13.10.15 and 30.10.15.

3. No purchase is necessary; however entrants must be Tesco Mobile customers and have internet access. Data charges may apply.

4. To Enter: To enter the promotion, visit the specific competition page at www.tescomobilecompetition.com and view the #wakeup video. Entrants will be required to answer a multiple choice question about the video to win. Fill in the entry form and click to enter.

5. Maximum of one entry per person. If more entries than the limit listed are sent from the same mobile number set up by the same entrant, only the first entry will be valid. Entrants cannot use multiple mobiles to enter and will be immediately disqualified.

6. All correct entries received during the Promotional Period will be entered into a prize draw. One winner will be selected at random using a verifiable computerised system.

7. The Prize: 
a. First prize: winner will win 1 x spa break voucher worth £250, 1 x NutriBullet, 1 x phone charger, 1 x travel mug.
b. Second prize winners (14 in total) will win: 1 x NutriBullet, 1 x phone charger, 1 x travel mug
c.Third place prize winners (85 in total) will win: 1 x phone charger, 1 x travel mug

View full list of prize winners.

8. Moderation: Entries will be rejected if they:
a. contain defamatory, malicious, indecent or other inappropriate content including sexist or racist language or imagery;
b. include the names, likenesses, photographs or similar of any individual without their express permission;
c. contain immoral or obscene material;
d. condone or encourage violent or anti-social behaviour;
e. cause offence on the ground of religion, gender, sexual orientation, nudity, disability or age;
f. refer to any brand other than the Promoter; or g. represent a danger, health and safety fear or distress.

9. Winner Notification and Claim: The winner will be notified by email or SMS within 10 working days after the end of the Promotion Period. The winner will have 7 working days to respond to the initial notification confirming acceptance of the prize, and failure to comply with this timeframe may result in disqualification of that winner and the prize being awarded to a reserve winner selected in the same manner.

10. Please allow 30 working days for delivery of the prize from the date of prize acceptance.

11. The Promoter accepts no responsibility for entries or claims that are late, incomplete, incorrectly submitted, corrupted or misdirected, network failure or delayed.

12. Prizes are not transferable or exchangeable unless otherwise stated and cannot be redeemed for cash or any other form of compensation. Any person found selling their prize will be disqualiflied and asked to return their prize.

13. Data Privacy: Entrants' personal data will be used for this promotion and will be held in accordance with the Promoter’s Privacy Policy, which is available here. By entering into this promotion, entrants hereby consent to the use by the Promoter and its agents of any personal data provided for the purpose of any future marketing activity and confirm agreement with the Promoter’s Privacy Policy. Entrants may withdraw consent to such use of personal information by using the opt-out process outlined in the Promoter’s Privacy Policy.

14. General: If for any reason any aspect of this promotion is not capable of running as planned, the Promoter may in its sole discretion cancel, terminate, modify or suspend the promotion, or invalidate any affected entries (this includes, without limitation, by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion).

15. If a winning entry is deemed not to comply with these conditions of entry, the entry will be discarded and a new winner of the prize will be determined by the Promoter.

16. In all aspects of this promotion, the Promoter’s decision is final and no correspondence will be entered into regarding the selection of winners. The Promoter reserves the right to amend, modify, cancel or withdraw this promotion at any time but only before the delivery of prizes, without notice.

17. The Promoter is not liable for third party products or services and all elements of the prizes are subject to the terms and conditions of the relevant supplier.

18. As a condition of accepting the prize, winners may be required, at the Promoter’s request, to participate in any reasonable promotional activity (such as publicity and photography) surrounding the winning of the prizes, free of charge, and they consent to the Promoter using their names and images in promotional material, including that with third parties.

19. The name and county of the winner may be obtained by going to Tesco Mobile website within 2 months after the Promotion Period.

20. Bulk entries made from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries, entries by macros or other automated means (including systems which can be programmed to enter), and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted. If it becomes apparent that a participant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase that participant’s entries into the draw in a way that is not consistent with the spirit of the promotion, that person’s entries will be disqualified and any prize award will be void.

21. The Promoter reserves the right to verify all entries including but not limited to asking for address and identity details (which they must provide within 14 days) and to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion's entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means. The Promoter will be the final arbiter in any decisions and these will be binding and no correspondence will be entered into in relation this clause.

22. The rules of this promotion are subject to the legal and regulatory restrictions imposed under English law and the parties to any dispute or action shall submit to the exclusive jurisdiction of the English and Welsh courts.

PROMOTER: Tesco Mobile Limited, Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, Hertfordshire, AL7 1GA. VAT No. 815384524 (“Tesco Mobile” or the “Promoter”).

Free £20 Tesco Gift Card - Terms and Conditions

This promotion has now ended. Qualifying Handsets & Free £20 Tesco Gift Card Promotion (the “Promotion”): -- The Promotion commenced on 27th August and ended at 23:59 (GMT) on 27th September 2015 (the “Promotion Period”). Qualifying handsets include Microsoft Lumia 640, Motorola Moto E 4G 2nd Generation, Motorola Moto G 4G 3rd Generation, Samsung Core Prime.

The Promotion is also subject to the Tesco Mobile Terms of Service.

Tesco Mobile Terms and Conditions

  1. Eligibility for the Promotion requires a Pay as you go purchase or a new Pay monthly contract with Tesco Mobile Limited (“Tesco Mobile”) for a qualifying handset during the Promotion Period.  Pay as you go purchases must be activated and topped up.
  2. Tesco gift card is subject to availability.
  3. Tesco Mobile reserves the right to withdraw the Promotion at any time before the end of the Promotion Period.
  4. For Pay monthly ‘Anytime Upgrade’ contracts: Advertised tariffs are based on a 24 month contract & 24 month credit agreement at 0% APR representative with Tesco Mobile Ltd; subject to availability and status; included minutes/texts are to calls/texts to 01, 02, 03 and UK mobile numbers only; first monthly payment is taken at point of sale; for our credit offering, the Financial Conduct Authority is our supervising authority.
  5. For other Pay monthly contracts: Advertised tariffs are based on a 24 month contract with Tesco Mobile Ltd; subject to availability and status; included minutes/texts are to calls/texts to 01, 02, 03 and UK mobile numbers only; first monthly payment is taken at point of sale.
  6. For Pay as you go purchases:  Device locked to Tesco Mobile network. 4G offering is subject to coverage and requires a 4G SIM.
  7. Gift card to be returned upon contract cancellation or return of device.  Limit of one gift card per device purchase or contract.
  8. Promotion is only available to consumers; businesses and resellers are excluded.
  9. Gift cards are non-transferable and there is no cash alternative.  Gift cards are subject to availability and are allocated on a first come first served basis.

Redemption of gift card

  1. To redeem the gift card, eligible participants must visit www.tescomobilegiftcards.co.uk to register the IMEI number of their qualifying handset, their contact details and all other required information.
  2. Redemptions can be done after purchase of the qualifying handset and establishment of eligibility but must be before 23:59 on 18th October 2015 (the “End Date”). Claims received after the End Date will be invalid.
  3. Participants will be sent an email to confirm that their claim has been received.
  4. Upon verification of the claim Tesco Mobile will send a second email to participants (approx. 15 days after the claim) to confirm verification and the delivery details for the gift card. Provided the claim is validated, delivery of the gift card will be within 28 days of the claim being made. Participants who return their qualifying handset before verification are not eligible to receive the gift card.
  5. Delivery of the gift card will be to the postal address provided with the claim.
  6. This Promotion is not redeemable with any other offer
  7. Claims that are incomplete or damaged will be deemed invalid. No responsibility is accepted by Tesco Mobile for lost, delayed or damaged data which occurs during any communication or transmission of claims.
  8. Tesco Mobile reserves the right at its absolute discretion to disqualify claims which it considers do not comply with these terms and conditions.
  9. Tesco Mobile shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid claims including, without limitation, to require further verification as to proof of purchase, as well as the identity, age, and other relevant details of an participant.
  10. Use of the gift card will be subject to Tesco Plc terms of service which are set out at Tesco.com.

Privacy and data protection

  1. Tesco Mobile’s use of any personal information submitted by a participant to redeem the gift card shall be limited to communications about the Promotion.  The participant hereby consents to such personal information being used for this purpose and confirms that it agrees with Tesco Mobile’s privacy policy available at: http://www.tescomobile.com/about-us/terms-and-conditions/general/privacy-and-cookies-policy/.
  2. The participant may withdraw consent to such use of personal information by writing to Tesco Mobile or by using the opt-out process outlined in Tesco Mobile’s privacy policy.

General

  1. Tesco Mobile will not be responsible or liable for any: (a) failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) late, lost, misrouted, or damaged transmissions or claims; (c) computer or communications related malfunctions or failures; (d) disruptions, losses or damages caused by events beyond the control of Tesco Mobile; or (e) printing or typographical errors in any materials associated with the Promotion.
  2. Participants will be solely responsible for any and all applicable taxes and any other relevant costs and  expenses which are not stated in these terms and conditions as being included.
  3. By participating in this Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold Tesco Mobile harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the gift card. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation), death or personal injury caused as a result of Tesco Mobile’s negligence.
  4. The Promotion is governed by English law.

Brand sentiment survey prize draw - Terms and Conditions

1.     Only open to residents of the UK, (inc. Channel Islands and Isle of Man) aged 18 or over. Secondees to Tesco Mobile or employees of its affiliates, subsidiaries, advertising or promotion agencies are not eligible.

2.     Entries must be received by 11.59pm on Sunday 27th December 2015 ("Promotional Period").

3.     To enter: During the Promotional Period go to the unique survey link provided in your SMS or email invite. Answer the questions and enter your email address. All valid entries will be entered into the prize draw.

4.     Only one entry per person, per phone number throughout the Promotional Period is permitted.

5.     Prize 
Winners to receive a £50 Tesco gift card, for full gift card terms and conditions please go to http://www.tesco.com/giftcard/faq.asp.
Any expenses or costs not explicitly specified in these terms and conditions are excluded.

6.     Prizes cannot be exchanged, are not transferable and no alternatives are available. In the event of circumstances outside its control, the Promoter reserves the right to provide similar substitutes of equal or greater value to the stated prizes.

7.     Winner Selection: Five winners will be chosen at random by an independent third party from all entries received during the Promotional Period.

8.     Winner Notification: Winners will be notified by email (using the details provided on entry into the prize draw), within 5 working days of the end of the Promotional Period. If for any reason, a winner fails to respond to communication within 5 working days of the initial email notification, the Promoter reserves the right to award the prize to a reserve entrant selected in the same manner.

9.     Please allow 28 days (from response to the emailed winner notification) for delivery of physical prizes.

10. If for any reason the prom