Tesco Mobile to scrap European roaming charges in more countries than any other UK network with ‘Home From Home

This summer, millions of Tesco Mobile customers will avoid being charged roaming rates when using their mobile phones abroad, thanks to the network’s launch of ‘Home From Home’ which will allow customers to use their UK tariff allowances when holidaying in 31 European countries over the entire summer period.

EU regulations are introduced on April 30th requiring mobile networks to lower charges, but Tesco Mobile has chosen to go one step further than this by removing additional roaming charges across the EU and a number of other destinations.

Tesco Mobile customers can use data abroad from their UK allowances as well as call and text free of roaming charges in a grand total of 31 countries; more than any other UK network, from May 23rd 2016.

Simon Groves, Chief Marketing Officer at Tesco Mobile, comments,

“This summer, millions of us will head off to Europe for our holidays, and being able to use our mobiles abroad is as important as packing a passport. Using our phones to share selfies on social media, keep in contact with friends and family, and navigating unknown territory, has become part and parcel of what we expect from our holiday experience’’.

“We want our customers to enjoy their holiday without having to worry about the cost of using their phones. So we decided, why wait until 2017 to banish roaming? Let’s help our customers and give them a taste of what’s to come”.

Customers will not need to do anything to activate Home From Home. They can take their mobile into Europe and use it just as they would at home, and there will be no extra roaming charges.

Customers can check that their holiday destination is covered by Home From Home simply by visiting the Tesco Mobile website.

Applies to customers that remain within their monthly or pay-as-you-go minute, text or data bundles. If they have used up their minutes, texts or data from their UK bundle then consumers will be charged the same rates as UK out of bundle charges.

Calls and texts to EU numbers will cost 4p a min and 1p a text.

Just as in the UK, there will be no additional costs for receiving any calls or texts whilst in the Home From Home countries.

Ferries and planes are excluded from the promotion. A fair usage policy applies. See the Tesco Mobile website for further information.

Home From Home countries:

EU Countries

Austria Belgium Bulgaria Croatia
Cyprus Czech Republic Denmark Estonia
Finland France Germany Greece
Hungary Ireland Italy Latvia
Lithuania Luxembourg Malta Netherlands
Poland Portugal Romania Slovakia
Slovenia Spain including The Canary Islands Sweden

Non-EU Countries

Iceland Liechtenstein Norway


Dates of Home From Home summer:

May 23rd until 11.59pm - 3rd September 2016

For more information contact:

Published on 26th April 2016